Thank you for choosing Coffeemachinellc.com for your commercial and home coffee equipment needs. Below is our detailed shipping policy, including processing times, delivery methods, and important terms.
Shipment Processing Time
- Same day dispatch for orders placed before 12 PM (EST) on business days
Shipping Rates & Delivery Estimates
A flat-rate shipping fee of $100 applies to all orders.
Orders are shipped to the address provided at checkout.
Shipping to P.O. Boxes & APO/FPO Addresses
Currently, coffeemachinellc.com ships to most residential and commercial addresses. We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Order Tracking & Shipment Confirmation
Once your order is shipped, you will receive a confirmation email with a tracking number.
Damaged or Lost Items
We assist customers with claims and ensure resolution support. If you receive a damaged product, please:
- Retain all original packaging
- Take clear photos
- File a claim with the shipping carrier
Let us know immediately so we can support you through the process.
Incorrect Shipping Address or Refused Delivery
We do our best to validate shipping addresses at checkout. If the address cannot be verified, we will contact you for correction. If an update isn’t possible, the order may be canceled and refunded.
Missing or Stolen Deliveries
If your order shows as delivered but you haven’t received it:
- Contact us immediately
- We will file a claim with the courier and involve local law enforcement if necessary
- Resolution may take up to 14 days, after which we’ll issue a replacement or refund
Phone: +1 (786) 735-6899
Email: info@coffeemachinellc.com